This service covers your boiler only. It does not include inspection of radiators, valves or the wider heating system. If you'd like us to inspect radiators and valves for corrosion or leaks and fully bleed the system whist we are on site, it is important to request this at the time of booking so that sufficient time can be allowed. (This additional work will be charged at our standard hourly rate.) A boiler service is an essential annual maintenance procedure designed to ensure your boiler operates safely and efficiently. During the service, a qualified engineer will inspect, clean and test the boiler according to the manufacturer's recommended guidelines. If applicable, the system filter will be cleaned, and the internal expansion vessel will be repressurised. If any fault diagnosis or repairs are needed, these are typically not covered as part of the service and may require additional work with separate charges. Please make us aware of any known problems at the time of booking so that sufficient resources can be allocated to the job. If your boiler is still covered by the manufacturer's warranty, please have the service record to hand for our engineer to sign, as without your service record most manufacturers void the warranty.

To encourage landlords to maintain their boiler and heating systems, we offer a discounted boiler service when completed in conjunction with a CP12. This package includes the annual gas safety inspection (covering up to two appliances, the gas meter, and pipework) along with a standard boiler service. It does not include inspection of radiators, valves or the wider heating system. If you'd like us to inspect radiators and valves for corrosion or leaks and fully bleed the system whilst we are on site, it is important to request this at the time of booking so that sufficient time can be allowed. This additional work will be charged at our standard hourly rate. If appropriate, we will also service any unvented cylinder (unless you specifically direct us not to) and/or external vessel and top up chemicals where required. The associated charges will be added to your invoice. Carbon Monoxide (CO) alarms Although technically not part of the gas safety inspection, it is a requirement for a tenanted property to have a working and in-date CO alarm in each living area with a flued gas appliance (e.g. gas boiler or gas fire). If we do not find an in-date and working CO alarm, we will generally fit one as a matter of course (charged at £50.54 plus VAT) unless you have previously instructed us otherwise. Smoke and Heat Alarms The regulations around smoke and heat alarms for tenanted properties have become more complex and, as these are not a gas safety requirement, we have decided that we will no longer report on these on the CP12 certificate. If we notice an alarm that is not working or is out of date, then we will let you know as a courtesy but you should not rely on our inspection as confirmation that alarms are compliant and working.

If you'd like us to inspect radiators and valves for corrosion or leaks and fully bleed the system in addition to the boiler service, it is important to request this at the time of booking so that sufficient time can be allowed. This additional work will be charged at our standard hourly rate - time taken depends on the size of the system and any issues encountered.

All unvented cylinders should be serviced annually to maintain safe and efficient working. If you have this type of cylinder, we will automatically include this service, charged as shown, unless you instruct us otherwise at the time of booking.

If you have an external expansion vessel (usually a small red tank), this requires servicing and we will include this add-on in your invoice automatically.

If we find that the level of chemicals in your system is below recommended levels, a top-up is required and will be added to your invoice. (Occasionally two doses are needed on larger systems).